Privacy Policy

Privacy Policy for Golden Children Therapy

Introduction

Welcome to Golden Children Therapy’s online presence! We are dedicated to delivering exceptional therapy services while upholding the highest standards of privacy and data protection. This Privacy Policy serves as a comprehensive guide, outlining our practices regarding the handling of your personal information when you interact with our website (https://golden-children-therapy.denvermentalhealthcare.com), applications, or related services.

Scope

This policy covers all aspects of our digital platform, including but not limited to:

  1. Our primary website and any subdomains.
  2. Mobile applications developed by us.
  3. Online forms and surveys we use for user engagement.
  4. Services accessed through our platform.

Please note that this policy does not extend to external links or third-party services, which may have their own privacy notices governing data collection and usage.

Processing Activities

Your interactions with Golden Children Therapy involve various processing activities, including:

  1. Account Creation: When you sign up for an account, we collect basic personal details such as your name, contact information, and login credentials.
  2. Service Usage: We track how you interact with our website and services, gathering data about your preferences, therapy needs, and the features you use most frequently.
  3. Payment Transactions: For any financial transactions, we securely process payment information to facilitate service access or product purchases.
  4. Communication: If you choose to receive newsletters, emails, or SMS updates from us, we maintain records of your communication preferences.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: This includes usernames, email addresses, and any additional profile details you voluntarily provide.
  2. Payment Details: Securely stored payment information for seamless service access or online purchases.
  3. Financial Records: For billing purposes, we may collect and store basic financial data related to your account.
  4. Purchase History: A record of products or services acquired through our platform.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  6. Location Data: With your consent, we access location information to provide location-based services.
  7. Feedback and Reviews: We collect your feedback, reviews, and responses to improve our services.
  8. Social Media Information: If you choose to connect our platform with your social media accounts, we may access basic profile information from these platforms.
  9. Product Interaction Data: Details about products viewed, added to carts, or purchased.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several essential purposes:

  1. Strictly Necessary: These cookies enable core functionalities like secure login, account management, and session maintenance.
  2. Preferences: We use them to remember your preferences, such as language settings or customization choices.
  3. Analytics: Cookies help us analyze user behavior on our website, providing insights for continuous improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

Golden Children Therapy adheres to data retention policies that are in line with applicable laws and industry best practices. We retain personal data only as long as necessary for the fulfillment of the purposes described in this policy:

  1. Legal Requirements: We may need to keep certain records for legal compliance, tax, or audit purposes.
  2. Contractual Obligations: Data related to active services or agreements may be retained until the contract is fulfilled or terminated.
  3. Statutory Retention: Some data must be preserved based on applicable laws and regulations.

Once the retention period expires, or when the purpose for data collection is no longer relevant, we delete or anonymize the data securely.

Security Measures

We take robust security measures to safeguard your personal data:

  1. Data Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  3. Access Controls: Only authorized personnel have access to sensitive data, ensuring responsible handling.

Children’s Privacy

Golden Children Therapy is committed to protecting the privacy of minors under 18 years old. Our services are not directed towards children, and we do not knowingly collect personal information from them. Parents or legal guardians who believe their child’s privacy has been compromised should contact us immediately.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data while we verify or rectify discrepancies.
  5. Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
  6. Object: Object to the processing of your data under specific conditions.
  7. Non-Discrimination: Ensure that exercising your rights does not adversely affect your access to our services.

To exercise these rights or file complaints, please contact our Data Protection Officer at [email protected] or through postal mail to the address provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be published on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For data-related inquiries, technical support, unsubscribe requests, or general privacy questions, please contact us:

Email: [email protected]

Mail: Golden Children Therapy, Data Protection Officer, [Street Address], [City, State, ZIP Code]